Team communication on pandemic times

Prof. Dr. Pedro Lylyk
General director of Sagrada Familia Clinic
Buenos Aires, Argentina

“The use of an application like Join has been extremely useful in a medical institution like Sagrada Familia Clinic. It helps to organize, stratify, share and assign responsibilities even in temporal order. One knows that as the alerts arrive, they are organized. And it is a notable example of the use of information techniques, and artificial intelligence applied to a specific event.

Using metrics, measuring a certain time from the moment I am notified by Join that I have a case until it arrives.From the moment patient arrives until I take the image, from the moment I take the image until I treat him/her, this is invaluable, it is priceless. It undoubtedly makes one advance and progress permanently.

The pandemic has put the world’s health system to the test, not only in Argentina but in the world. The fact that it is not necessary for 4 or 5 doctors to be present together to share the images of a given patient but that each one can share it in real time in a virtual way has been fundamental in times of pandemic. I can’t say enough at every meeting or in every place where I meet with my fellow directors of other medical facilities that there are few things that can help us so much.

There really is a remarkable change. It’s like the BEFORE and AFTER Join. This is what we have experienced and I think it is something extremely important to recommend to our colleagues. Because it will change the life of the institution and therefore change the lives of the patients, which is why we are here, do not forget that we provide a service.”