The hub for medical systems and healthcare professionals

A communication app for medical professionals


PMDA: Class II
Certification number: 227AOBZX00007Z00
Classification category: Designated controlled medical device
FDA: Class I
CE: Class I
SFDA:Low-Risk Medical Device
  • 2020 Nikkei Superior Products and Services Awards ‘Nikkei Business Daily Awards’

Join is the hub for healthcare professionals and providers. It simplifies communication and collaboration between clinicians and healthcare providers through its secure and compliant patient information sharing technology. Join also enables clinicians to view high-resolution CT/MRI images via a DICOM viewer anywhere, reducing the need for them to switch between sites and helping speed up care delivery without sacrificing quality. Join easily integrates into internal IT systems such as PACS and EMR*, enabling users to view and share EHR information*, various diagnostic images, laboratory data, and prescriptions.
* This feature is optional and currently limited to a few specific EMRs

Join is also certified as a software medical device by PMDA (Japan), FDA (United States), CE (European Economic Area), and ANVISA (Brazil).

Use Join as a Hub for Medical Systems

Join has been certified as a medical device in Japan, with certifications from the PMDA, FDA, CE, and ANVISA.

Join can be integrated into internal IT system, enabling users to view and share medical image data (MRIs, CTs), EMR information*, various diagnostic images, laboratory data*, prescriptions*, and live streaming videos* (ER, ICU, vital monitors, etc.)
*Optional features

Advanced Security

Allm uses advanced encryption methods and data anonymization techniques, and can customize anonymization rules for each facility or client.
Join is HIPAA, EU GDPR, ISO27001 compliant and FDA (US), CE (EU), PMDA (Japan), and ANVISA (Brazil) certified.


Real-Time and Secure

Share encrypted and anonymized patient information instantly permitting seamless and efficient collaboration.

Multi-Device Compatibility

Compatible with iOS, Android, and the latest versions of web browsers such as Chrome and Firefox.

DICOM Viewer

Access diagnostic images anywhere via a DICOM viewer.


Compliant with HIPAA, EU GDPR, and ISO27001.

EMR Connectivity*

Connects to EMR to refer prescription data and medical test data, etc. (*Optional)

Certified Medical Device

Certified by FDA (US), CE (EU), PMDA (Japan), and ANVISA (Brazil).

Understanding Join

Brochure (PDF)


Patient Centric

Join supports seamless patient-centric care coordination by enabling secure messaging and data sharing among healthcare professionals.

Enhanced Collaboration

Join improves communication and collaboration enabling to share patient data before the patient even arrives at the hospital saving time.

Connecting Healthcare Professionals

Join breaks down silos and improves care by facilitating collaboration within a hospital as well as with other hospitals, cities, or even countries.


Patient status can be monitored through telemedicine features. Join also permits emergency telemedicine through its video-chat and system integration features.

Patient Referrals

Join connects general practitioners to consult specialists within and outside the hospital quickly. This streamlines the patient referral process.

Clinical and Operational Insights

Join’s data dashboard provides analytics and insights of clinical and operational workflow and permits early detection, pain point discovery, and workflow optimization.

Frequently Asked Questions

How does Join integrate with hospital imaging systems to receive and view DICOM images?
A gateway server software is installed on the client environment, taking the qualified images from modalities directly (PACS or VNA), and anonymizes images so no PID (patient identified information) exists. The information is then transferred to the Join cloud on AWS or other cloud partners through a secure VPN connection. DICOM images available on the Join cloud will be securely served to users through streaming rather than direct downloads.
How Join can be set up in my institution?
Our team of workflow consultants, software specialists, and IT engineers work with each institution to seamlessly implement Join. Please contact us and request your interest in Join.
Does Join integrate with EMR systems?
Yes. Join admin panel offers exporting case and timestamp data in CSV and PDF format which can be imported to EMR.
How is Join secure if it is used on personal or professional mobile devices?
Join is HIPAA compliant and FDA approved. No DICOM images are ever stored on devices, and while DICOM images are instantly viewable, they are never downloaded from the cloud. The app follows all security and privacy best practices, including proper encryption and anonymization of data as well as additional layer authentication on top of OS level authentication.
How can hospitals control who sees what in Join?
Once Join is installed in a hospital, an administrator (or multiple administrators) within the hospital is appointed to create and manage groups (also called chat rooms) on Join. Groups are usually created to include all members of a care team for a certain condition or department. The administrator can create groups, add members, and delete members.
How does Join create custom integrations with proprietary systems?
To minimize the custom integration costs, Join has a built-in integration feature that allows other applications or web links to launch Join application and share messages with minimum configuration efforts. Additionally, we offer other custom integrations such as developing custom web links which are independent with Join through direct programming configurations or through partner system integrators.

Use Case

The Join app solution is an important advance for providing care for acute stroke patients. It allows physicians and other healthcare personnel to interact with patients and each other remotely in a secure and easily accessible manner.
Marc Fisher, MD
Marc Fisher, MD
Read more
Communicate with the various teams via Join to manage the entire process of organ transplants

Prof. Dr. med. Markus Kamler
Priv.-Doz. Dr. med. Achim Koch
Assistant Juri Lubarski
Essen University Hospital
Watch Video
Are you ready to experience our seamless solutions?